Clear terms. Fair partnership. Mutual respect.
Our Terms of Service are designed to be fair and transparent. We believe in building strong partnerships based on mutual respect and clear expectations.
These terms outline the rights and responsibilities of both Smart Secretary and our clients. We encourage you to read them carefully and contact us with any questions.
We're committed to clear communication and honest business practices. Your success is our success, and we want to ensure we're aligned on expectations.
Fair terms lead to better partnerships. Everything here is designed to protect both of us and set expectations for a successful engagement.
Service Description
Smart Secretary provides AI-powered growth marketing services designed specifically for hospitality, home improvement, finance, and education businesses.
🎯 Our Service Scope
We handle lead generation, automation, customer acquisition, and strategic consulting. Our team manages your entire marketing ecosystem—from ads to follow-up to reporting.
We reserve the right to modify or discontinue services at any time with reasonable notice to clients. We'll keep you informed every step of the way.
Pricing & Payment Terms
Transparent pricing is part of our commitment. Here's exactly how our billing works:
| 💷 Currency | All pricing in GBP unless otherwise stated |
| 📅 Quote Validity | Quotes are valid for 30 days from issuance |
| ⏰ Payment Terms | Due as specified in your service agreement |
| 💳 Accepted Methods | Major credit cards and bank transfers |
| ⚠️ Late Payments | Interest at 1.5% per month (if applicable) |
📋 Invoice & Billing
We'll issue clear invoices for all services. You have 14 days to review and notify us of any discrepancies. Invoices not disputed within this timeframe are considered accurate.
Intellectual Property Rights
📤 Your Content
You retain all rights to content you provide to us. By providing it, you grant us a non-exclusive, worldwide license to use it solely for delivering our services.
🔐 Our Intellectual Property
All materials we provide—strategies, reports, dashboards, software—are our intellectual property or licensed to us. You receive a limited, non-exclusive license for your business purposes.
You agree not to:
- ❌ Copy or modify our materials
- ❌ Create derivative works
- ❌ Reverse engineer our systems
- ❌ Sublicense or resell our services
Acceptable Use Policy
We're committed to ethical business practices. You agree not to use our services for:
Any violation of laws or regulations
Abuse or threatening behavior
Phishing or malicious content
Misleading marketing statements
Attempting to breach systems
Infringing on others' rights
Liability & Limitations
While we work hard to deliver results, here's what you need to know:
⚠️ Important Disclaimer
To the fullest extent permitted by law, Smart Secretary is not liable for indirect, incidental, special, or consequential damages, including loss of profits or revenue.
Our total liability for any claim shall not exceed the fees paid for services in the 12 months preceding the claim.
Questions? Let's Talk
We're here to clarify any terms or answer your questions. Reach out anytime.
📞 Contact Our Legal Team
📧 Email: legal@smartsecretary.co
📍 Address: Smart Secretary, London, United Kingdom
⏰ Response Time: Within 48 business hours
Last Updated: August 2024